ckt44's Privacy Policy
Your personal information is of the utmost importance to us. Here we explain with full transparency how ckt44 keeps your data secure.
Introduction & Applicability
ckt44 is an online betting and casino platform operated for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility of ours. This privacy policy describes what types of information ckt44 collects, why it is collected, how it is used and stored, and what steps we take to protect your information.
This policy applies to ckt44's website, mobile platform, and all related services. By using our platform, it is understood that you agree to the terms of this privacy policy.
What Information We Collect
ckt44 collects various types of information in order to provide its services. These are described in detail below:
Identity Information
Information collected at the time of account registration, such as:
- Full name and date of birth
- Mobile number and email address
- Identity verification documents (national ID card or equivalent)
- Account username and password (in hashed form)
Financial Information
Information required for processing transactions:
- Mobile number for bKash, Nagad, Rocket, or Upay
- Deposit and withdrawal history
- Transaction amounts and dates
- Currency type (Bangladeshi Taka)
Activity Information
Information automatically collected while using the platform:
- Gaming and betting history
- Login time and session duration
- Details of features and services used
- Records of bonus and promotion usage
Technical Information
Information collected from your device and connection:
- IP address and device type
- Operating system and browser information
- Cookies and session data
- Click, scroll, and navigation patterns
Purpose of Using Information
ckt44 uses your information only for the specific purposes listed below. It is not used for any unauthorised purpose.
Service Delivery & Operation
Your information is used to create and manage your account, verify transactions, and provide gaming services without interruption. It is also required to ensure secure financial transactions through bKash, Nagad, Rocket, and Upay.
Security & Fraud Prevention
Information is analysed to ensure account security, prevent unauthorised access, and identify potentially fraudulent or deceptive activity. This protects the interests of both you and us.
Customer Service Improvement
Our 24/7 support team uses the necessary information to resolve your issues quickly. Knowing your past experience and query history allows support to be more personalised and effective.
Platform Development
By analysing user behaviour, we improve the site's functionality, game selection, and overall experience. Statistical data is used for this — individual identities are not revealed.
Communication & Notifications
Information is used to keep you informed about important account updates, transaction confirmations, and relevant bonuses or promotions. You can opt out of promotional messages at any time.
Ensuring Responsible Gaming
ckt44 reviews your betting patterns and follows responsible gaming guidelines. If unusual behaviour is detected, we may contact you to offer assistance.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the ckt44 website and platform. The different types of cookies are described below:
Essential Cookies
These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, store security tokens, and remember your preferred language. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand which parts of the site are used most. Individual users are not identified — only aggregate statistics are collected.
Preference Cookies
These cookies are used to remember your personal preferences such as display settings and theme. This makes each of your visits more convenient.
Information Sharing with Third Parties
ckt44 never sells or rents your personal information. However, in the limited circumstances below, necessary information may be shared with specific third parties:
Payment Processors
The necessary financial information is shared with the relevant payment provider to complete transactions through bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.
Technology & Infrastructure Partners
Limited information is shared with technology service providers who assist in operating the platform. They work under ckt44's instructions and may not use the information for their own purposes.
Legal Obligations
Information may be disclosed to fulfil court orders, legitimate requests from government authorities, or applicable legal requirements. In such cases, only the minimum necessary information will be provided.
Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such circumstances, you will be notified in advance and the new entity will be required to follow this privacy policy.
Data Protection Measures
ckt44 maintains industry-standard technical and administrative measures to protect your information:
SSL Encryption
All data transfers are encrypted using SSL/TLS technology.
Firewall Protection
Advanced firewalls and intrusion detection systems remain active.
Password Hashing
Passwords are never stored in plain form — strong hash functions are always used.
Access Controls
Only authorised staff can access specific information — a minimum privilege policy is followed.
Data Retention Period
Information for Active Accounts
All information is retained for as long as your account remains active. This information is needed for service delivery, security, and support.
Information After Account Closure
Even after an account is closed or deactivated, data required for legal obligations and dispute resolution is retained for a specified period. Once that period has passed, the information is securely deleted or anonymised.
Requests to Delete Information
You may request that your account information be deleted. However, certain information may need to be retained in cases of legal obligations or ongoing disputes. To make a request, contact us at [email protected].
Your Data Rights
Every user with an account at ckt44 has the rights listed below. To exercise these rights, contact our support team.
Right to Access
You may request a copy of the information ckt44 holds about you at any time. We will provide it within a reasonable timeframe.
Right to Correction
If any of your information is incorrect or incomplete, you may request that it be corrected or updated. We will complete this as quickly as possible.
Right to Deletion
In certain circumstances, you may request that your information be deleted. If any legal restrictions apply, these will be explained accordingly.
Right to Object to Processing
You have the right to object to marketing communications or non-essential data processing. We will respect your objection.
Protection of Minors
Not for Those Under 21
ckt44 is operated for users aged 21 and above only. We do not knowingly collect personal information from any minor. If a person has created an account using false information and this is subsequently proven, the account will be closed immediately and the collected information will be deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes & Updates
ckt44 reserves the right to change or update this privacy policy as needed over time. For significant changes, we will notify you in the following ways:
- Publishing a notice on this page of the website
- Sending a message to the registered email address
- Displaying a brief notice about the change at login
Continued use of the platform after an update will be taken as your agreement to the revised policy. We recommend that you check this page regularly.
Privacy Contact
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
Support is available 24/7 via live chat in Bengali and English
Available seven days a week, twenty-four hours a day — Bangladesh Standard Time (BST, UTC+6)